Workplace Conflict Resolution Expert
Investigator | Mediator | Advisor | Mentor
Independent expertise. Fair processes. Constructive outcomes.
Bringing an experienced legal mind to complex workplace matters
Clara O’Sullivan Workplace Investigations (COSWI) provides independent workplace investigations, mediation, expert advice, mentoring and training.
Bringing a legal mind to a workplace investigation enables a big picture approach while ensuring no fine detail is missed in the analysis. Applying an experienced legal lens to each investigation also means that it is thorough, fair and impartial. These are elements which will also shine through in the written report.
Big Picture Strategic Approach
Understanding wider organizational risks, reputational consequences, and employment tribunal precedents so the investigation aligns seamlessly with institutional governance.
Meticulous Evidence Analysis
No stone unturned. Thorough collection, forensic handling, and cross-referencing of emails, digital communications, witness statements, and contemporaneous notes.
Legally Robust Written Reports
Exhaustively reasoned, defensible fact-finding reports that withstand internal appellate scrutiny, WRC hearings, High Court review, or regulatory audits.
Confidential Witness Interviews & Fact-Gathering
Conducted with exemplary procedural fairness, calm neutral moderation, and meticulous contemporaneous record-keeping.
Documentary Review & Defensible Analysis
Exhaustive examination of digital trails, contemporaneous notes, contracts, and relevant regulatory baselines.
Workplace conflict resolution
Independent expertise. Fair processes. Constructive outcomes.
Workplace Investigations
Independent, fair and thorough fact-finding to support informed decisions on workplace complaints and grievances.
Mediation
Constructive dialogue to help people resolve workplace conflict. Clara advocates mediation over investigation wherever possible.
Expert Advice
Independent advice on workplace conflict, fair processes and the most appropriate approach to resolution.
Mentoring & Training
Mentoring and training to support investigative interviewing, difficult conversations and constructive workplace practices.
Areas of special interest
- check_circleTrauma-informed investigative interviewing
- check_circleDifficult conversations at work
- check_circleNeurodiversity
- check_circleChallenging workplace environments
- check_circleAssessing credibility where direct evidence is limited
Clara O’Sullivan AWI-CH
Clara O’Sullivan has over 20 years’ experience as a solicitor. She is qualified in Ireland and admitted to the Supreme Court of Victoria, Australia.
Clara completed investigative training with the Association of Workplace Investigators (AWI) and is an AWI-accredited workplace investigator (AWI-CH). Her work brings independent expertise and fair processes to complex workplace matters.
An accredited mediator with the Mediators’ Institute of Ireland (MII), Clara advocates mediation over investigation wherever possible, helping people find constructive outcomes to workplace conflict. She is also an Ibec Academy trainer.
Process for an Investigation
Our investigation process is methodical, thorough and transparent. We provide a clear roadmap from the outset as to how the investigation will run. Clients are kept fully informed of progress while ensuring that there is sufficient independence to guarantee that the integrity of the investigation is maintained at all times.
Initial Contact
Speak with client and determine investigation requirements
Planning
Create a roadmap for the investigation
Interviews & Evidence
Identify and obtain all available evidence, including documentary and electronic evidence • Conduct witness interviews
Report Writing
We use a clearly defined methodology to make credibility determinations, carry out an analysis and reach a finding in each case.
Initiate a Confidential Inquiry
Contact Clara to discuss investigation or mediation services for your workplace.
Direct preliminary consultation with Clara O'Sullivan AWI-CH to establish parameters, viability, and anticipated timeline.